Membership

HOW TO JOIN?

All you've to do is to sign up for an account on our website and you'll automatically qualify as an Insider member (say hello to a one-time 5% discount on your birthday month!). You can now start earning points as you shop and be on your way to redeeming vouchers.


MEMBERSHIP TIERS

Insider Member

Simply sign up for an account on our website to be an Insider member
- no minimum spending required to maintain Insider member status

Silver Member

Spend SGD$600 within 12 months to ascend from Insider to Silver member
- minimum spending of SGD$500 within 12 months to maintain Silver member status

Gold Member

Spend SGD$1,200 within 12 months to ascend from Silver to Gold member
- minimum spending of SGD$1,000 within 12 months to maintain Gold member status


From 16th July 2021, all existing Bandita members will be converted to a Silver member but will have to maintain a minimum spending of SGD $500 within the next 12 months to stay as a Silver member. If the minimum spending is not met by the stipulated timeframe, you'll be switched to an Insider member.


MEMBERSHIP BENEFITS

INSIDER SILVER GOLD
Member Discount
(on regular-priced products)
- 5% 10%
Birthday Discount
(one-time on first order of birthday month)
5% 10% 20%
Free Standard Courier Delivery
(on all online orders, excluding sale items)
Above SGD$100 Above SGD$80 Above SGD$60
Early Access to New Arrivals 30 mins 30 mins
Early Access to Sale 30 mins 30 mins
Exclusive Invite to Events
Additional Discount on Sale Items 5% off
Secret Promo Days


REWARD POINTS

Every SGD$1 spent earns you 1 point for orders placed both online and in-store

300 reward points = SGD$10 voucher


TERMS

> Membership programme is only applicable to local orders

> Member discount will only be applied to your order if you're logged in to your account

> Member discount is only valid on regular-priced products (excluding gift cards and curated brand merchandise such as P.F. Candle Co. and Novesta)

> Membership will only be activated after the order status has been changed to 'Completed'

> Reward points will be awarded after the order status has been changed to 'Completed'

> Accumulation of reward points will only be applicable for your next purchase after the membership has been activated

> Spending accumulation is calculated based on the completion of orders

> Shipping charges, sale items, curated brands merchandise and orders placed using store credits will not be eligible for point accumulation

> Reward points will be awarded based on the final amount paid for the order (excluding shipping charges). Reward points will not be awarded for amounts paid using gift cards and shopping mall vouchers. 
 
> For orders placed from 16th July 2021, reward points awarded will expire within 6 months from date of issue

> Reward points are non-transferable, non-exchangeable and non-refundable

Strictly no extension or reinstatement of expired reward points

> Voucher(s) must be redeemed upon checkout  / before payment both online and in-store. Any unutilised voucher(s) will not be refunded.

> Birthday discount can only be used once and will be automatically applied to the first order made during the birthday month. Birthday discount cannot be used in conjunction with other promotional codes.

> Additional member discount on sale items are only applicable to items under www.fromthereon.com/collection/sale and cannot be used in conjunction with other promotional codes.

Shipping Country